These Terms and Conditions (“Agreement”) govern the use of services provided by Reegma Offshore Services (“Company”, “we”, “us”, or “our”) to clients (“Client”, “you”, or “your”) in relation to custom software development, web development, and other related services.

By engaging with Reegma Offshore Services, you agree to the terms outlined below.

1. Scope of Services

Reegma Offshore Services provides custom software development, web development, and consulting services, including:

• Website design and development
• Mobile app development
• Custom software solutions
• E-commerce platform development
• Content Management Systems (CMS)
• Website maintenance and updates
• Consulting and strategy planning

The specific services provided will be outlined in the relevant Service Agreement or Project Proposal between the Client and Reegma Offshore Services.

2. Client Obligations

• Provision of Information: The Client agrees to provide all necessary information, access, and support required by Reegma Offshore Services to perform the services as agreed. This includes providing timely responses to queries, feedback, and approvals.
• Accuracy of Information: The Client is responsible for ensuring that all provided materials (e.g., content, designs, specifications) are accurate and complete.
• Compliance with Laws: The Client is responsible for ensuring that their use of the services does not violate any applicable laws, regulations, or intellectual property rights.

3. Project Timelines & Deliverables

• Timeline Estimates: Estimated timelines for project completion are provided in good faith and are based on the Client’s requirements and the complexity of the project. However, delays may occur due to factors outside of our control, including changes in project scope, delays in client approvals, or technical challenges.
• Milestones & Deliverables: Deliverables and milestones will be outlined in the specific service agreement, and the Client is required to review and approve them in a timely manner to avoid project delays.

4. Fees and Payment

• Project Fees: The Client agrees to pay the fees for services as outlined in the Service Agreement or Project Proposal. All fees are based on the scope of work and complexity of the project.
• Payment Terms: Payment terms will be agreed upon before the commencement of the project. Typically, payments will be made in installments based on project milestones. Payment terms may include:
  • Deposit: An upfront deposit may be required to initiate the project.
  • Progress Payments: Payments made upon completion of predefined milestones or stages.
  • Final Payment: The balance due upon project completion and delivery.
  • Late Payments: If the Client fails to make payments on time, Reegma Offshore Services reserves the right to suspend or delay work on the project until outstanding payments are made. Interest or penalties may apply as stated in the Service Agreement.

  5. Changes to Project Scope

  Any change in the project scope, additional work, or revisions that go beyond the original agreement may require a new agreement or amendment. Additional costs may apply based on the additional scope or hours required.

  • Scope Creep: Reegma Offshore Services will make every effort to communicate if the project scope has expanded beyond what was originally agreed upon. If additional features or services are requested, the Client will be notified of any associated costs.

  6. Intellectual Property Rights

  • Ownership: Upon full payment for services, the Client will own the rights to the final deliverables, including source code, designs, and content created as part of the project, unless otherwise agreed upon in writing.
  • License: Reegma Offshore Services may retain a license to use the work for promotional or portfolio purposes unless the Client explicitly objects in writing.
  • Third-Party Content: If the project involves the use of third-party software, libraries, or other resources, the Client is responsible for ensuring proper licenses are in place for those materials.

  7. Confidentiality

  Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the project. This includes business plans, software code, client data, and other sensitive information.

  • Non-Disclosure: Reegma Offshore Services agrees not to disclose any confidential information to third parties unless required by law or with the Client’s consent.
  • Data Protection: Reegma Offshore Services will take reasonable precautions to protect the Client’s data and comply with applicable data protection laws.

  8. Support & Maintenance

  • Post-Delivery Support: After project completion and delivery, Reegma Offshore Services may offer post-delivery support for a fixed period, which will be outlined in the service agreement. Support includes fixing bugs, performance optimization, or other agreed-upon tasks.
  • Ongoing Maintenance: If the Client requires ongoing maintenance, updates, or additional features after the initial delivery, Reegma Offshore Services will offer a separate maintenance agreement that includes terms for pricing and scope.

  9. Warranty and Limitations of Liability

  • Warranty: Reegma Offshore Services will provide a limited warranty on the services delivered for a specific period (typically [30-90 days] after delivery) to correct any defects in the code or functionality. The warranty does not cover issues caused by third-party software, the Client’s modifications, or misuse.
  • Limitation of Liability: Reegma Offshore Services’ liability for any claims arising from the project will be limited to the total amount paid by the Client for the services in question. Reegma Offshore Services shall not be liable for any indirect, incidental, or consequential damages arising from the use of the delivered work.

  10. Termination

  Either party may terminate the Agreement under the following conditions:

  • Termination by Client: The Client may terminate the Agreement with written notice if Reegma Offshore Services breaches a material term of the Agreement and fails to cure the breach within a specified period (e.g., [30] days).
  • Termination by Reegma Offshore Services: Reegma Offshore Services may terminate the Agreement if the Client fails to make timely payments, provides insufficient information, or otherwise impedes the progress of the project.
  • Refunds upon Termination: In the event of termination, the Client may be entitled to a refund based on the work completed up to the point of termination, less any non-refundable charges, such as setup fees, third-party service fees, or expenses.

  11. Force Majeure

  Neither party will be held liable for delays or failure to perform their obligations under this Agreement if the delay or failure is due to causes beyond their reasonable control, such as natural disasters, strikes, war, or government actions.

  12. Governing Law & Dispute Resolution

  • Governing Law: This Agreement will be governed by the laws of [insert jurisdiction, e.g., the United Kingdom, Singapore, etc.].
  • Dispute Resolution: In the event of a dispute, both parties agree to attempt to resolve the matter amicably through negotiation. If negotiation fails, the dispute will be resolved through arbitration or mediation, as outlined in the Service Agreement.

  13. Amendments

  Reegma Offshore Services reserves the right to amend these Terms and Conditions at any time. Any changes will be communicated to the Client, and continued use of the services will constitute acceptance of the updated Terms and Conditions.